Privacy Policy

Who We Are

• Legal/business operator: Lumeo Solutions
• Brand: InnoCon
• Location: Barpeta, Assam, India
• Website: innocon.online
• Privacy contact: hello.innocon@gmail.com

Information We Collect

Contact and Strategy Conversations

We may collect:

• Full name
• Work email address
• Company
• Professional role
• Areas/topics selected
• Message or enquiry
• Submission date and time
• Technical information such as IP address or other information used for security, abuse prevention, rate limiting, or fraud prevention

Careers and General Introductions

We may collect:

• Email address
• CV/resume
• Optional cover letter
• Submission date and time
• Technical information such as IP address used for security and abuse prevention

CVs and cover letters may contain additional personal information voluntarily provided by applicants. Applicants should avoid including unnecessary sensitive personal information in CVs or cover letters.

How We Use Personal Information

We may use information to:

• Respond to business enquiries
• Discuss potential consulting engagements
• Evaluate strategy conversations
• Communicate with prospective clients
• Evaluate applications and potential career opportunities
• Contact applicants regarding relevant opportunities
• Maintain application and enquiry records
• Protect the website and systems from abuse, spam, fraud, or unauthorized activity
• Maintain and improve website functionality
• Comply with applicable legal obligations
• Establish, exercise, or defend legal claims where necessary

We do not sell personal information. We do not use contact or careers information for unrelated advertising purposes.

Legal Bases Where GDPR Applies

Where GDPR applies, the legal basis may depend on the processing activity and may include:

• Pre-contractual steps
• Legitimate interests
• Legal obligations
• Consent where required by applicable law

Careers Applications

Careers information is used to assess potential employment or collaboration opportunities.

Submitting an application does not create an employment relationship or guarantee that an applicant will be contacted.

Data Retention

Our intended operational retention periods are:

• Contact enquiries: generally up to 24 months after the last meaningful interaction
• Careers applications: generally up to 12 months after the relevant application or recruitment process has closed
• Security/IP information: generally up to 90 days unless longer retention is reasonably necessary for security investigations, fraud prevention, legal claims, or legal obligations

Information may be retained longer where legally or operationally necessary and may be deleted earlier where there is no longer a legitimate reason to retain it.

Service Providers

• Lovable Cloud and associated infrastructure — website, database, application infrastructure and private storage supporting contact and careers submissions.
• Resend — transactional email delivery for notifications relating to contact enquiries and careers submissions.

International Data Transfers

Because InnoCon operates internationally and uses technology providers that may process information in different countries, your information may be processed outside your country of residence.

Where applicable law requires safeguards for international transfers, appropriate safeguards will be used.

Data Security

We use reasonable technical and organisational measures to protect information, including:

• Server-side processing
• Private storage for CVs and cover letters
• Server-side secret management
• Controlled administrative access
• Spam and abuse prevention
• Rate limiting and duplicate-submission protection

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Privacy Rights

Depending on your location and applicable law, you may have rights including:

• Access
• Correction
• Deletion
• Restriction
• Objection
• Data portability
• Withdrawal of consent where applicable
• The right to lodge a complaint with a relevant data-protection authority

Please direct privacy requests to hello.innocon@gmail.com.

Children's Privacy

InnoCon's website and consulting services are intended for businesses and professional users. InnoCon does not knowingly collect children's personal information for consulting services.

Cookies and Similar Technologies

We use Google Analytics 4 (GA4) to understand website visits and interactions. This may involve information about pages viewed, browser and device information, and analytics cookies such as _ga. Google processes this analytics information as our service provider.

We do not use Google advertising technologies, Meta Pixel, advertising trackers, or behavioural advertising technologies.

Necessary technical technologies may be used for website functionality, security, authentication, form submission, and similar operational purposes.

For further information, please see our Cookie Policy.

Third-Party Websites

Third-party websites linked from InnoCon are governed by their own policies. InnoCon is not responsible for their privacy practices.

Changes

We may update this Privacy Policy when our services, technology, legal obligations, or data-processing practices change.

Contact

Lumeo Solutions — InnoCon
Barpeta, Assam, India
hello.innocon@gmail.com